You’re offline. This is a read only version of the page.
All requests, whether a trouble ticket, site access, or cross connect order, are tracked as Orders. You can monitor status, add comments, and view updates on any open order under Order History.
For step-by-step guides on using the portal, visit our Help Center. You'll find articles on topics like portal permissions, submitting requests, and more. For additional questions or assistance, reach out to your CENTRA account team directly at How to Contact Us.
Get
Support
Need help or have an issue?
Report an impaired or inoperative service
Schedule on-site technical assistance
(hourly rates apply)
Coordinate inbound or outbound shipments
Manage Access
& Connectivity
Access your space or add connectivity?
Add a contact for a site visit
Order a new cross connect or manage existing connections
View Your
Account
Check status or review your account?
Track open and completed orders
View your cages, racks, power, and cross connects
Access billing and payment history